MANAGEMENT SYSTEMS CONSULTING

Every organization has a management system in place; whether formal or informal, structured or unstructured. It is the way an organization manages the different but inter-related processes of its business to achieve its overall objectives.

How these processes are managed, can enable operational effectiveness within the organization or disrupt it. An organization with a well thought out and structured management system can gain from following benefits;

  • Efficient use of resources
  • Improved risk management
  • Lean & Effective business processes
  • Consistency in product and service delivery
  • Increased customer satisfaction
  • Increased turnover
  • Improved Profits

We specialize in providing consulting services in 5 key stages:

  1. Gap Audit and awareness; we conduct an extensive audit of the organizations current systems and identify gaps that would need to be addressed. An awareness training is delivered to explain to the team overall principles and requirements of the relevant Management System.
  2. Action plan; a tailor-made project plan is developed to support the organization through the development and implementation stage.
  3. Capacity Building and Training; relevant staff are trained on the system requirements and supported through the implementation phase.
  4. Final Audit; an audit is conducted after implementation of the plan to ensure effectiveness of the system.
  5. Certification Facilitation; If an organization requires external certification, we advise clients on the suitable options available. Read more…

Management Systems that we provide consulting services include:

  1. Strategic Management System (Based on principles of the Balanced Score Card)
  2. Quality Management System (ISO 9001:2015)
  3. Business Continuity Management System (ISO 22301)
  4. Environment Management System (ISO 14001:2015)
  5. Occupational Health & Safety System (ISO 45001)
  6. Information Security Management System (ISO/IEC 27001)
  7. Information Technology – Service Management System (ISO/IEC 20000-1:2018)
  8. Good Storage and Distribution Practices – Pharmaceutical (WHO Standards)